Read some of our most frequently asked questions below. If there are any questions we have not answered, get in touch. We are happy to help.
THE Most FREQUENTLY ASKED QUESTIONS
- Who are Emissions.co.uk?
Emissions.co.uk are an independent claim assessment and referral service. We check your initial registration request, and then, if you are eligible, refer you onto one of our many panel members.
Our legal partners then handle your claim and help you claim compensation. We have gathered a number of legal experts across the country in order to give you the best possible chance of success in your diesel emission claim.
Our easy-to-use system can gather all of the information in relation to your vehicle and its engine. Our system will then then assess your claim before sending it onto our legal partners who specialise in diesel emission claims. .
- What is the emissions scandal?
The emissions scandal has grown over the last couple of years to encompass much more than one manufacturer. It was Volkswagen, however, that was the first car giant to be uncovered.
In 2015, Volkswagen admitted to fitting 11 million of its vehicles with a “cheat device” after the United States Environmental Protection Agency (EPA) had found that their cars had cheated emissions tests .
Of the 11 million, it said 8.5 million were in Europe, with 1.2 million being in the UK. At the time, the car maker incurred $33 billion in regulatory fines, compensation payouts and buyback schemes.
- What is the diesel emissions claim about?
The legal panel at Emissions.co.uk are acting for those whose cars have been fitted with defeat devices by manufacturers. These defeat devices tricked emissions tests into thinking their emissions were lower than they actually were. We believe this is wrong, as NOx released by their cars are harmful to our health and the environment. You may have also suffered financial damages as a result of the lie.
If a person believes they have been harmed or misled as a result of such practices — for instance, if they purchased a vehicle under the impression that it was more environmentally friendly than it actually is — they might bring a diesel emission claim.
Claims may seek a variety of outcomes, such as compensation for the diminished value of the vehicles, damages for adverse health or environmental effects, and penalties for the manufacturers to discourage future violations.
- Has Anyone Ever Received Compensation For Diesel Claims?
Yes, over £100m has already been paid in compensation for UK Diesel Emission Claims. In addition to this, millions of claims have been successfully launched across the world, including a USA settlement of $10billion which saw vehicle owners pocket between $5,000-$10,000 in compensation.
- How Does The Defeat Device Work?
The defeat device in question is clever. It detects when an emissions test was being conducted and operated the vehicle in a special low emissions mode. This meant that the vehicles real-world emissions were actually much higher than the tests could find.
Fast forward to 2023, and many, many more manufacturers are beginning to be caught out. Each defeat device technology is different across different car makers, but the end result is similar – real world emissions by these vehicles are a lot higher than the laboratory tests and, therefore, a lot higher than what was promised when purchasing the car.
We believe this is wrong and you are entitled to compensation if you have been lied to.
- How much could my claim be worth?
The exact amount you can claim with be dependent on a number of factors. These factors include:
- What year the car was manufactured
- Its model
- How much you paid for the car
- If you have sold it
- How much you received
- How many miles you drove in the car
Our panel of solicitors can talk you through your claim and, although it is difficult to predict the amount of compensation that you will be paid, they will always do their utmost to get as much compensation for you as possible.
- Has my car been affected by the dieselgate scandal?
Our emissions legal panel believe there are potentially millions of cars affected in the UK, with dozens of car manufacturers fitting defeat devices. If your diesel car was manufactured between 2008 and 2018, you may be eligible to join the claim.
You will have had to have bought or leased a new or second-hand diesel car that was made between 2008 and 2018. You can discover if your vehicle has been affected by using our state-of-the-art registration checker here.
- Do Emissions.co.uk charge a fee?
No, our assessment and referral service is completely free of charge to you. The legal panel we refer you to will take your case on a No Win, No Fee basis. Their No Win No Fee percentage is between 40-50%. Our referral service is completely funding by our legal partners, who pay an admin fee to us for our service.
There may be a termination fee if you cancel your claim with a panel member after the cooling off period.
- How do I start my claim?
Starting your claim couldn’t be easier – simply complete our eligibility checker in a matter of minutes and you are on you’re way. Using our checker, we can tell you very quickly whether you have a potential emissions compensation claim.
By inputting your registration details, we can gather all of the relevant information. Our panel of solicitors will then contact you to tell you more about the claims process. They will explain the No Win, No Fee basis on which they will take your claim, and give more details about how long the process may take.
- Why should I claim?
The main reason is that your car manufacturer lied to you about a very dangerous pollutant, NOx. We want to hold the massive car giants to account, and tell them that they cannot put profit above our health and the environment.
If successful, you will also receive compensation which could rise to thousands of pounds, depending on your individual case.
- What happens if I lose my claim?
In the unlikely event you lose your emissions claim, you will have nothing to pay to the Emissions.co.uk legal panel. This is because we work on a No Win, No Fee basis. There may be a cancellation fee if you cancel after the 14 day cooling off period. Our legal panel will discuss the No Win No Fee agreement with you, and you will have a chance to view their agreement before you sign up to any claim.
- What if the manufacturer applied a “fix” to my car?
This should not affect your claim. There are many reports of customers who have had this “fix” later finding their car’s performance suffered a rapid decline and their fuel consumption rose.
- What losses might I have suffered?
Reports suggest that fuel economy could have been affected, meaning you likely paid out more money for fuel over a number of miles.
Damages may also include the diminution of the vehicle you own after the dieselgate scandal along with any compensation for your general grievance.
- I have sold my car – Can I still claim?
Yes, you can still claim emissions compensation if you have since sold your car. Though, the amount you can claim may be affected.
- I owned more than one affected car – Can I claim for both?
Yes, you can claim for both. We recommend filling out our online form twice with both sets of vehicle details.
- I bought my car on finance – Can I claim?
Yes, you can claim compensation if you bought your car on finance.
- I leased my car – Can I claim?
Yes, you can claim compensation if you leased or currently lease the vehicle.
- Is there a deadline on claiming emissions compensation?
There is a statue of limitations that applies to this area of law of six years. This means that, generally, you will have six years to make a claim for compensation, from the date that the manufacturer has admitted to installing a defeat device. We would advise anyone who believes they are entitled to claim to get in touch straight away to avoid any issues with missing deadlines.
- How long will the claim take?
These sort of emission claims can sometimes be a little bit complicated, so it is difficult to put a timeframe on them. Emissions.co.uk hope to have a positive result within the next two years. Once the car manufacturer admits liability, the claims should be much quicker.
- How much will a claim cost?
You will only ever pay legal fees to our panel if your dieselgate claim is successful. If you are unsuccessful, you will have nothing to pay to the panel. Our legal panel’s fees will be taken out of your damages that you receive.
- Will I need to provide evidence?
It is important you try and gather as much evidence as possible. This includes the receipt of purchase for your car, the registration number, the mileage if possible, and any record of the sale of your car if you then sold it on.
- Will I need to go to court?
It is extremely unlikely you will need to court. Sometimes, a judge will ask for a few test case samples to then rule on a larger number of cases. If your case gets chosen, you may need to give evidence in court, but we will talk you through this step-by-step.
- I no longer own the vehicle – Can I still claim?
Yes, you can still claim if you no longer own your affected vehicle. You will still need to provide evidence that your vehicle was affected, however.
- What is a VIN?
A VIN is a 17-digit identification number, which starts with a three-letter code. We may ask you for this identification number before proceeding, in order to understand exactly what the car is.
You should be able to find your VIN in various locations on your car, such as the driver’s side door jam, under the windshield on the driver’s side, near the firewall of the vehicle, or on the steering column. If you have sold your car since and cannot obtain this VIN, do not worry, we can still help you.
- Does this apply to petrol or diesel vehicles?
In most instances, people can only claim compensation for diesel vehicles. Our panel are, however, investigating a claim for petrol vehicles.
- Can I claim on a second hand car?
Yes, our legal panel accept claims for second hand cars.
- Is The Claim No Win, No Fee?
Yes, our legal panel work on a completely No Win, No Fee basis. This means you do not need to pay any upfront fees to begin your claim, and you will have nothing to pay if the claim is unsuccessful. Instead, our legal panel’s fees and costs are paid out of the on the success of the claim.
- Can I claim outside of England & Wales?
The vehicle in question needs to have been purchased, financed or leased within England or Wales. You can have since moved away from England and Wales, but the car must have been purchased here.
- Can I claim myself?
As this claim is being taken as Group Litigation Order (GLO) it would be virtually impossible to bring a claim yourself against the manufacturer.
It would require you to fund your own legal proceedings and get expert opinion on the engine to establish the facts yourself. The costs, in this scenario, would likely outweigh any compensation.
You would also run the risk of paying the manufacturer’s court fees if the claim was not successful, something you wouldn’t do if you claimed with a law firm.
- I can’t find my registration. Can I still claim?
Our legal panel need your registration to determine whether the vehicle was affected. We would not be able to help with your registration. If you have forgotten or lost the reg, we can provide some tips to finding old registrations, including:
1. Ask any garages that may have worked on the car in the past
2. Get in touch with the local dealership that may have sold or bought your car
3. Search for old car insurance documents
4. Search your email address for particular emails relating to your car
5. Look for old pictures of your car with the registration on show
If you still cannot find your registration we cannot help, unfortunately.
- Can I keep my car after the claim?
Yes, you can still keep your vehicle after you file a claim.
- Can I claim for a company car?
Employees claiming for company cars can be relatively complex. We need to determine a financial loss to the employee. We also need to ensure your company isn’t claiming against the same vehicle during the same time period.
Some exceptions can be if you worked for the NHS, as the NHS scheme let the employee make a salary sacrifice and it shows on wage slips etc. so we can usually take these forward. In short, if you can prove you have made a payment towards the company car or have any documents connecting your name to the vehicle reg/VIN, then our legal panel are willing to move forward with it.
If you have no evidence they cannot do anything with it unfortunately.
- Can I cancel my claim after I begin?
Yes, you have a 14-day cooling-off period, during which time you can read the Terms of the claim, and think about whether you want to continue.
- Can I claim for my Motability car?
Yes, if the vehicle in question meets all other criteria, you are able to claim for mobility vehicles.
- I’ve already signed up with a solicitor, can I claim?
No, unfortunately our legal panel do not take on claimants who have signed up with another solicitor.
- Is this a scam?
We understand that with the rise of fraudulent schemes and scams, many may be sceptical. However, diesel emission claims stem from a real, well-documented scandal that affected millions of car owners worldwide.
These claims have already been paid out in England and Wales, and our legal panel are all fully regulated by the Solicitors Regulation Authority.
- How long can claims take?
Initiating and concluding a diesel emissions claim can be a complicated process. Its duration can depend on a number of factors, including case assessments, evidence gathering, Group Legal Actions, various legal challenges and potential appeals.
Our legal panel cannot put a timeline on how long your diesel claim may take. They will maintain regulate communication with your to keep you updated on the progress of your claim.
- Why Make A Diesel Emissions Claim?
Car manufacturers have potentially deceived millions of UK residents by installing defeat devices in their vehicles to cheat emissions tests. Our goal is to hold them accountable and ensure that our roads have clean and trustworthy vehicles.
- Claim Compensation: Seek compensation for purchasing a car with a deceitful "defeat device.
- Hold Manufacturers Accountable: Take a stand against car manufacturers' false emissions claims.
- Protect the Environment and Health: Ensure that dangerous NOx emissions are minimized to safeguard our environment and well-being.
- No Win, No Fee: Pursue your claim with no financial risk to you.
- Why claim with Emissions.co.uk?
Emissions.co.uk have compiled a panel of solicitors with one thing in mind – ensuring the car industry is fairer, safer, greener, and held more accountable for their actions. Our panel has years of experience in bringing mis-sold claims in numerous industries, and can stand up to massive car manufacturers and their legal teams, so you don’t have to.
- Our panel is fully regulated by the Solicitors Regulation Authority.
- Work on a No Win, No Fee Basis.
- No upfront payments.
- Provide updates on your case throughout.
- Talk to you in clear, simple English.
- Provide fair and competitive legal rates if we win your case for you.
If you believe you have a dieselgate claim, let our panel discuss your options. Check your eligibility today, for free.
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